FAQ

What is Hitch?

Hitch is the ultimate mobile application for connecting hitchhikers with drivers offering rides. Whether you're looking to share a ride with passengers or transport just baggage, our app makes it easy and convenient to find the perfect match.

How do I use Hitch?

You can use Hitch by downloading the app from Google Play Store. Once you've installed the app, you sign in with your Google account, set your preferences, and start searching for rides or passengers.

How do I delete my account?

To delete your account, click on profile icon -> personal settings -> scroll to the very bottom and select 'Delete Profile'. You will be asked to confirm your decision before your account is permanently deleted.

How do I contact support?

You can contact us by writing an email to hitch@edvp.dev

Privacy Policy

Last updated: 2024-06-01

1. Introduction

Welcome to Hitch. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application.

2. Data Controller

edvp.dev
Email: hitch@edvp.dev

3. Data Collection and Usage

We collect various types of personal data with your agreement to provide and improve our services:

Personal Identification Information: Name, email address, phone number, street addresses and other information you are providing within your profile.
Usage Data: Information on how you interact with our app, including IP address, browser type, and usage patterns.
Device Information: Device type, operating system, and other diagnostic data.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data by signing into application.
Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Processing is necessary for us to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests unless these are overridden by your interests or rights.

5. How We Use Your Data

We use your data for the following purposes:

To provide and maintain our app
To notify you about changes to our app
To allow you to participate in interactive features of our app when you choose to do so
To gather analysis or valuable information so that we can improve our app
To monitor the usage of our app
To detect, prevent, and address technical issues

6. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: To monitor and analyze the use of our app, and to contact you.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Law Enforcement: If required to do so by law or in response to valid requests by public authorities.

7. Data Security

We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

9. Your Data Protection Rights

Under the GDPR, you have the following rights:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request that we correct any information you believe is inaccurate.
Erasure: You have the right to request that we erase your personal data, under certain conditions. You can also delete all your data in profile settings.
Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

10. Exercising Your Rights

To exercise your rights under GDPR, please contact us at:

Email: hitch@edvp.dev

We may ask you to verify your identity before responding to such requests.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: